Shipping Policy

UPS GROUND

We offer free shipping on orders over $75.00 that ship UPS ground only. Items are listed, on our web site, as to whether they are able to ship UPS or not. Items that are too large to ship UPS ground, will be shipped common carrier, freight rates are calculated at the checkout. For orders totaling under $75.00 that ship UPS ground, we charge a flat rate of $9.95. We ship product from over 70 warehouses located throughout the continental United States. In most cases the product will ship from a warehouse that is 1-4 days UPS ground service away from the delivery location. We do not offer expedited UPS shipping such as UPS Red (NDA) etc.

STANDARD COMMON CARRIER

Items too large to ship UPS, will be sent by standard common carrier. Common carrier delivery is a tailgate delivery. The driver will bring the product only to the rear of the truck. You will be responsible for getting the product from the tailgate to your home or office, unless special arrangements are made with us, prior to delivery. We can provide you with an installation quote, upon request. A signature is required for all common carrier deliveries. Deliveries are made Monday thru Friday 8:00 to 5:00. Please note all visible damage, on the bill of lading form, before signing for the shipment.

DELIVERY AREA SERVED

We currently only serve the continental United States. We do not deliver to P.O. Boxes, International addresses, Alaska, Hawaii, or Puerto Rico.

APO/FPO

We welcome orders from military personnel and military bases. These orders are shipped via United States Postal Service. The product is shipped regular mail and tracking is not available. Please allow adequate time for delivery of product. Priority mail is available for an additional charge. If priority mail is requested, we will contact you prior to shipping the product, of the additional charges.

LEAD TIME

In most cases, orders placed by 2:00 P.M. Eastern Standard Time, are shipped the same business day. Orders placed on weekends will be processed on the next business day. Business days are referred to as Monday through Friday. In the case of holidays, product will be shipped the next business day, following the holiday.

FULFILLMENT OF ORDER

We ship from over 70 warehouses across the United States. If you have ordered multiple items, some items may be out of stock in one warehouse, and, therefore, may ship from another site. In this case, please allow adequate time for delivery of the product.

TRACKING YOUR SHIPMENT

Please refer to our, order tracking page, regarding the status of your shipment.

For questions regarding shipping, contact us at service@greatofficebuys.com, or call, 1-800-590-9990.

Great Office Buys 314 N. Wisner St. Jackson, MI 49202